Next Level Urgent Care - Garden Oaks Claim this business

Bea Garciaon Google

2 months ago

This clinic is always there when I need them. Especially on the weekends. The staff is always super nice. The facility is clean and capable to handle most emergencies. Especially X-rays. They are very transparent with costs and check with you before they do anything that will incur a fee. I trust them completely and it is a great choice when doctor office visits are not an option.

Camil Alstonon Google

a month ago

If I could leave 0 stars I would. I was there for a workers comp claim as they are a provider on careworks. After I submitted my workers comp claim to my job, they sent the necessary paperwork to get the ball rolling then informed me to see a workers comp doctor. I seen dr.Chang 1. I was initially advised that my case and symptoms were too complex for an urgent care setting and that I would need to see a non-urgent care workers' compensation provider or my primary care physician to serve as my treating doctor. 2. After consulting with your medical director, I was informed that your director did not believe my workers’ compensation claim would be approved because my symptoms were related to repetitive hand and wrist movements and other job duties(I type and drive for work ) . I explained to him that it does fall under works comp especially because it occurred during the job and that workers comp dept would have never insisted for me to see someone if it was going to be denied. He still was adamant that my chief complaint(carpal tunnel) was not going to be approved for workers comp because I had progressed symptoms (my entire right side) was presenting the same + new symptoms as carpal tunnel. My entire right side is not functioning as my left. 3 of the dx /many dx was neuropathy of leg,shoulder,&hand but no referral out, or restrictions or off work while I sought a new doctor? I extensively type and drive for work? I can’t feel the right side of my body and it involuntarily twitches/shakes (he saw it) ?? 3. I requested referrals to Orthopedics and Neurology for additional evaluation, including nerve testing and further diagnostic workup. However, I was advised that referrals would not be made because, in your opinion, the claim would likely not be approved. 4. I was released to return to work with no restrictions. However, I was also advised that this did not necessarily mean it was safe for me to return to work and that restrictions were not issued because, according to your director, the claim would likely be denied and placing restrictions would be "a waste of time". aside from the assumption that my workers’ compensation claim would not be approved, I was released to full duty without restrictions despite presenting with significant and progressive symptoms, including severe carpal tunnel symptoms affecting my hand, wrist, and fingers, as well as symptoms involving the entire right side of my body, all of which impact my ability to safely perform the essential functions and full duties of my position. Furthermore, I couldn't be put on restrictions or off work while sought out a more qualified/appropriate doctor to further eval. 5. My workers' compensation personnel also expressed concern regarding the statement that restrictions would be "a waste of time" and questioned the rationale for releasing me to full duty given the nature and severity of my symptoms of carpal tunnel and ect-especially because the doctor saw them himself and my dx! If my claim was going to be denied-I would have never been able to start the process… it would have been at the front end. This is why people don’t get help. I would never recommend!! Heads up they make workers comp Decisions based on assumptions not the symptoms presenting to them.

Jason Lairdon Google

a month ago

I didn’t feel like the doctor or PA whatever she was had a clue. It’s too long a story but if I have to tell you what to prescribe me that’s a red flag. And I even said I’ll take whatever you tell me to I want to get better. People don’t come to urgent care for something they can get over the counter. I’m just definitely never going back and this is the first review of anything I’ve done in awhile.

Christine Chenon Google

2 months ago

The doctor and nurses were very friendly and caring. My English isn’t very good, but they were incredibly patient and made me feel comfortable throughout the visit. It was a great experience. Thank you for your excellent care!

Ryan Fontaineon Google

4 months ago

Team was super friendly and got me in and out there, with a great solution that was handled well. I was referred to this clinic from another as I needed an air cleaning, and I was pleased to see how clean the facility was, but also how friendly and professional the staff was from registration to my last time meeting with the doctor. Everyone was extremely accommodating.