Living London Property Management Claim this business

Joe Smithon Google

4 months ago

We rented through them for around 18 months and the service from Living in London, Megan in particular, was nothing short of outstanding. Any problems we had were answered and solved far quicker than we reasonably hoped for. Starting the tenancy was easy with no problems whatsoever with the team being incredibly helpful throughout, right through to leaving the property where they seemed to go beyond in helping us. I can't recommend them enough!

Elena Sofocleouson Google

a month ago

This review is being posted on behalf of a close family member. Following payment of a £285 holding deposit, my family member and I have been calling Living London's office number continuously throughout the day, with no answer. We have also made repeated attempts to contact the assigned agent, Alex Toptani, who has been completely unreachable by phone, and our WhatsApp messages are not being delivered. It is unacceptable for a letting agency to accept a holding deposit and then become entirely uncontactable. If this matter is not resolved promptly, we will pursue all available remedies, including submitting a formal complaint through your internal complaints procedure, referring the matter to The Property Ombudsman, reporting the circumstances to the appropriate consumer protection authorities.

John Devitton Google

9 months ago

I've been renting for over 15 years and I've never had a landlord/agency that fixed issues so quickly or was so easy to get a hold of. Extending my contract with Alex was also very quick and simple. When they visit for the yearly inspection to see what work needs doing, or when they are showing rooms that become available, they are always friendly. Overall an overwhelmingly positive experience.

Ahmed Elkhassasion Google

a year ago

My partner rented a flat managed by Living London, and their experience was absolutely dreadful - so I would advise that you avoid, avoid, avoid!!! The company was completely unprofessional, with zero regard for tenant welfare. The property came with a bizarre set of overly strict and frankly ridiculous house rules that made it nearly impossible to feel at home, at an extortionate price. Worse still, any maintenance issues or concerns were met with indifference or attitude. They clearly do not care about the people who pay to live in their properties - their house went without heating during January for a month causing severe damp which caused her breathing issues! And the worst part? When my partner moved out, Living London kept their deposit without good reason, inventing petty and exaggerated claims that didn’t match the condition of the flat. It felt like a scam. I wouldn’t recommend this company to anyone. If you value your peace of mind, steer clear of Living London. Avoid! Avoid! Avoid!

Sophie-Jane Hunton Google

a month ago

Excellent and prompt service. Worked around the issues to find a good solution. Very friendly and well presented.