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CK Pools is a service located in Keller, TX. Rated 4.8 stars from 434 Google reviews.
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- Address753 Port America Pl #104, Grapevine, TX 76051, USA, Keller, TX
- Service Areas
- Phone(214) 238-4065
- Websiteckpools.com/locations/dallas
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Reviews
I've consistently had issues. The pool was not brushed in the past and the water had gone green. Today I went out after the notification, to check everything before the freeze. The control panel was again left open and unlatched. PLEASE GET IT TOGETHER and care about your job. I have cctv and blink cameras covering the entire outside of my house.
Joshua from CK Pools was very polite and professional while replacing my pool pump motor. He also made sure everything was properly programmed and working correctly. Thank you!
We’ve been using CK Pools for about a month now. Dylan does a good job cleaning our pool and checking our equipment. He provides good pictures and info on the work he’s completed, which is helpful when we’re not there. It took a couple of weeks to iron out the scheduling but CK Pools always communicated with us to keep us informed and updated with any delays or changes.
Update!!! Owner reached out to me cancelled contract and issued me a refund for the last Month of service. Owner takes great pride in his business but unfortunately needs better Technicians that do the pool servicing. Hope with time his Team evolves into the class of business the Owner portrays. Technician does horrible work. Asked to have someone else come back to actually clean the pool and was told somebody would come out and they never arrived. The following week when he came out again said gate was locked when I’ve never had locks on any of my gates plus never even knocked on the door if he couldn’t figure out how to open the gate when multiple people were home. They did get him to come out later that evening where he was throwing his tools and kicking things across my property and refused to vacuum the pool. Stating water was to low even that it was actually overfilled and draining out the overflow drain.
Was able to diagnose more accurately than other pool companies we have had out here. Extremely quick scheduling and promised follow up. Would recommend!