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Lottie Creechon Google

a month ago

Dr. Stone was professional, knowledgeable, and very precise during my back procedure two weeks ago. He took the time to talk me through the entire process and explained what to expect next, which meant so much because I was terrified. The nurses couldn’t have been better, and the front desk staff provided excellent, compassionate care from start to finish. Everyone made me feel comfortable and cared for. I would definitely recommend Dr. Stone, Dr. Maulik Bhalani and the doctors at this facility. The environment was clean, modern, and the facility is beautiful. Even though they are very busy, they still took the time to provide personal attention and quality care. 🩺🥼🩻👨‍⚕️

Jacqueline Whitakeron Google

a month ago

This is the first time I am leaving a negative review, but this provider has the worst demeanor when it comes to working with patients. She constantly talk over me and my daughter, and didn’t seem to have the time to listen to what I was experiencing with my pain. She was quick to cut me off and told me she was going to recommend a more invasive surgery after only one steroid injection. If she had taken the time to listen to how much relief I did get from the first injection and how I would like to try again to see if it builds up any longevity then I wouldn’t have to write this review. Both my daughter and I were shocked at how fast she was trying to get out of our room after only being in there a couple of minutes. Extremely rude to us and chose not to see her on my next visit

Eddie Arriagaon Google

3 months ago

Christine was very attentive and professional. She addressed the issues and concerns without delay. After noticing that I had a bad shoulder as well she immediately put in an order for injections so I could have relief. The staff is very polite and attentive to all patients and customers.

Doug Bendixon Google

a month ago

Office staff was friendly and very helpful. Alec, the PA took a lot of time with me listening to my symptoms and concerns. He was very helpful in explaining my recent MRI using models and sharing information. Very compassionate, offering ways to stay on track. Never pushing any procedures but explaining those things in case ever needed in the future. Answered all my questions.

Dayka Designon Google

a month ago

My mother initially had a great first visit. She needed a nerve block procedure, but simply getting the appointment was a challenge. Once it was finally scheduled, we were told someone would call with the procedure time. That call never came. Instead, I called the office approximately 45 times trying to reach someone. I left countless voicemails and received no response. Strangely, while no one could contact us about the procedure, my mother was somehow scheduled for a follow-up appointment. Make that make sense. After more than a week, someone finally returned one of my voicemails, but by then the damage was done. My mother ultimately had to drive to the office in person just to obtain her medical records because no one would answer the phone. The staff seemed completely clueless and offered no solutions or accountability. Save yourself the frustration and find another provider. The lack of communication, organization, and basic customer service will only add more stress to an already painful situation.