James Heating & A/C, Inc Claim this business
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- Address1733 Giles Rd, Lexington, NC 27295, Lexington
- Service Areas
- Phone+1 336-853-6070
- HoursMonday8AM-5PMTuesday8AM-5PMWednesday8AM-5PMThursday8AM-5PMFriday8AM-5PMSaturdayClosedSundayClosed
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2 photosReviews
these guys have never failed us ,we bought the house three years ago and we called them for an issue and were there within a couple hours, always fair on there prices and always there when they say ...will forever keep them on our contact list for repairs, always gentlemen and explain everything to us. HIGHLY recommend
I needed a Lennox Thermostat replaced, and was given this businesses number by the Lennox company. I reached out on Monday, @11:50am. BUSINESS HOURS!! to what I thought was the wrong number because the woman only said "hello". I had to ask if it was James Heating and A/C. After I inquired, she proceeded to be rude in tone and rather condescending as if I did something wrong by confirming I had the right number. I asked if I could get information about the part I needed. She said " the person you need to speak to is not here, do you want to leave your number?" I said, " no, you guys are unprofessional and I will contact someone else." If this is the manner you conduct business, you can keep that negativity to yourself. Karen should have answered as a professional business, not a personal phone. Is this a cell phone you write off as a business line?? Perhaps IRS needs to audit you. Because its personal, not business. These women with attitudes do not need to answer telephones. You will always turn away the opportunity to build rapport and a good respectable name. I will inform Lennox of your disrespect to not only your name, but theirs as well. Respectfully.
I can't even begin to put into words just how amazed I am with James Heating and A/C. I am a new customer and I will remain one forever. It took less than 2 hrs from the time I called this morning to the time they came out and fixed everything. This was an easy fix for them but the speed of even coming out amazes me. I have never had any service act so fast. I highly recommend!
This company was recommended to me by the previous owners of this house over 10 years ago and I wouldn’t trust anyone else. I had another company offer me a free inspection of our systems. Electrical, plumbing, hvac. The company quoted thousands to clean the dust from the inside of the unit, ductwork, etc. I called James H&A and they came out. All was perfect and I didn’t need anything. You can trust these people!!! Thank you James Heating and Air for taking care of us for over 10 years!!
I called James heating and air at 11:00 this morning. At 1:00 I received a call from a service technician. Sam and David were on their way to our house. They accessed the problem and started troubleshooting. Not only did they fix the problem, they also cleaned the air coils that were very, very dirty. I highly recommend James Heating and Air for any A/C or Heating problems that you might have. Sam and David were very professional and great to work with! Thank you both so much for your help!!!