Air Experts Heating, Cooling and Plumbing Claim this business

Guy Raymondon Google

3 weeks ago

Justin met with me and went over the different options of Heat Pumps and took measurements to size my unit properly. Got a great price so I decided to move forward with the replacement unit he proposed. Then the next day Kenny and Juan came to remove my old unit and put in the new unit. They did a fantastic job, they were very courteous and made sure I knew what was going on. They did a professional installation and went over everything with me by showing what they did and how to setup the thermostat. A++ for the great service! Great experience from beginning to end! Would definitely use them again and would recommend them to anyone. I've been in the construction business most of my life and it's nice to see this level of customer service and great service!

Kickin it With Marzon Google

5 months ago

if i could i would give zero! if you want someone to NOT communicate and take your money and run go for them! i have had several issues with this person even down to posting my home when i stated please do not do that privacy reasons. they have worked on a custom fence that i paid 95 percent up front and was told it would be done in 3 days, currently still is not finished ! while the job was going on demetrius asked me to take pictures of the guys working because they weren’t working to his liking ! MY neighbor who introduced me to Demetrius did not end up using him because they stated he was playing games hard to get in contact with and they felt they were “chasing him to give him money. ” Before i even found out they were not using him because he was unprofessional i already had given my deposit of a check which was cashed already i choose to give him a chance because he was up and comming and was not yet giving me the run around . I should have went with my Gut. The neighbors pointed out when the work was finish that the fence polls were not even around the same height , ( check pictures )and stated it’s not even a good job for all the money spent, as a professional he should have saw that before presenting the final finish. i told demetrius , he did come back and cut them! i did have to stand with him and point out each poll! that isn’t professional in my eyes also. I did tell demetrius it was the neighbors who pointed it out and he started to act a bit belligerent stating he can come back here into Mr John’s face and handle it like a man” he was super upset that i told him the neighbors stated was a bad job and i understood a little bit not to the point to express it that way to your client. The door for the fence kept falling down( dragging on the floor and demetrius brought armondo to my house to fix the door several times and he came at 4 pm and worked on it till 7 pm until my ex husband told me he doesn’t want anyone at our home at those hours. we felt uncomfortable because the workers were stating they are not getting paid to work so they need to stay i argued them down to get-off my property payment is from demetrius not me. He was very upset stating demetrius is NOT paying him ! Demetrius hired an outside contractor to fix our gate which he did a great job at rebuilding it. I discussed with demetrius that the gate still drags and that i would like the caps for the fence i am given the run around. I offered an alternative which is rail slips ((he had no idea what they are as a “professional”) he told me to count the slats and let him know how many do i have.I gave him a count even though as a professional your suppose to do that i am just a paying customer. I have called several times and he has ignored i wanted the job completed but now i have to pay someone else to put the caps on and slip railings!

Normitaon Google

4 months ago

Aidan Smith did an amazing job switching my old thermostat ( that still used MERCURY 😳) to a new smart Lennox thermostat. He was quick, kind, professional and even took the time to walk me through how to set up my away settings. Now I can program my thermostat around my schedule and adjust it remotely from my phone. Thank you so much to Aidan and the Air Experts team!

Chris Bon Google

5 months ago

Great work! I used a different vendor previously that was very hit or miss. Not naming names, but drove us to switch our HVAC provider and weve had much better consistency and results with AirExperts. Preston did our servicing on the furnace and was quick and professional, reasonably priced

SEMPER FIDELISon Google

a month ago

I ordered 2 HVAC state-two systems with an UV Germicidal Light for each unit. Worth the investment. Additionally, this company has high standards with compliance and staff. Very happy with Justin Wahremburg sales / PM who coordinated the work professionally. I highly recommend them specially in the RTP metro area where there are bunch of crooks within HVAC industry! Tyler and Robert area excellent technicians!