In Home Attendant Services, Ltd. Claim this business

Jacqueline Christianon Google

2 months ago

I would like to recognize Lisa, a Payroll Consultant with In-Home Attendant Services for the exceptional customer service she provides. Although Lisa is not my assigned payroll consultant, she has always made herself available whenever I call with questions or need assistance. Whether it’s helping me understand a log, locating information on a bonus or check stub, answering questions about an authorization, or simply guiding me through a process, she consistently takes the time to help. Lisa is professional, knowledgeable, and genuinely caring. She never makes me feel like I’m inconveniencing her, and she always goes above and beyond to ensure my concerns are addressed. In a world where great customer service can be hard to find, Lisa stands out for her willingness to help and her dedication to the clients she serves. I truly appreciate everything she does and am grateful that she is part of the company. Employees like Lisa make a tremendous difference, and she deserves recognition!

Bonnie Bonon Google

a month ago

⭐☆☆☆☆ If you are considering choosing In-Home Attendant Services as your CDS provider, I recommend asking a lot of questions before making that decision. My experience has been that communication is one of the company’s biggest weaknesses. Simple issues that should be resolved quickly often require multiple calls, emails, and follow-ups. Instead of receiving updates proactively, I frequently find myself having to track people down just to get information about paperwork, employees, or administrative matters. There have been instances where forms were not updated correctly, records appeared inaccurate, and concerns went unresolved until I repeatedly contacted the company. As a CDS employer, I already have enough responsibilities caring for my child. I should not also have to spend significant time making sure the provider is doing its administrative job correctly. Everyone makes mistakes, but what concerns me is the lack of urgency and accountability when those mistakes are brought to their attention. Families deserve timely communication, accurate records, and reliable support. I am sharing my experience so that other CDS employers can make an informed decision and know what to expect before selecting this company.

Ri Villarrealon Google

8 months ago

Unfortunately we’ve had terrible experiences with all of the staff that manages the funds and budget. Attendants and me as an employer are left feeling frustrated. One attendant was told she wasn’t getting paid after working her hours. Also , an Attorney had to get involved due to another attendant not getting paid because of their delays in communicating. They are rude, don’t respond to concerns promptly. They show no compassion, care or concern for the needs related to the services my daughter requires. I would rate them with negative 3 stars if it was an option.

AMANDA Washingtonon Google

10 months ago

The staffing is incredibly polite, very helpful a lot of patience, always willing to help and I came to this company. I didn’t know what to expect but each day that I came here I learned a little bit more and more about how I can be maintained in my lifestyle with the perfect attendance working with you guys , All right has been a blessing to me and my family but you continue to bless other people, but you have blessed me and my family to God be the glory. Carlos keep doing a great job.

Zamireon Google

5 months ago

This company was a waste of time. Ms. Katelynn isn’t a honest person. We did the cds option and she contact me to tell me she entered the hours for my employee before they got enter into the system. Then when the coordinator came into my home to go over the paperwork etc. She told me Ms. Katelynn didn’t enter the hours into the system. I have submitted all my paperwork and employee paperwork I’d social and my EIN number as well weeks prior to the employee getting their first check. Today is pay day 2/25 and again here goes Ms. Katelynn telling me the employee check is on hold. Seriously.? Isn’t that something you could figure out way before the check was due? I have withdraw my services here and only been here 3 weeks at this company.