Hamptons Estate and Letting Agents Battersea and Wandsworth Claim this business

Mattia Ton Google

2 months ago

Extremely disappointing experience with Hamptons. Rented a flat through this agency. Being told that the property was "ready to go". The keys have been handed on the street (found out later we were missing some keys to access the water, gas and electricity meters). As soon i got in, i found some maintenance issues which have been reported straight away to the property manager. Once i moved into the flat, I realised that the boiler was not working, and therefore there was no hot water and no heating in the flat. It took 17 days since it was flagged for the property manager and the landlord to solve the problem. In the meantime, i was suggested to buy a daily gym pass or to go to a friend to take a shower. We have been promised a rent free period for the time without the boiler (emails proving that). Eventually, out of the 17 days, only 14 have been discounted without any explanation. Some of the maintenance issues have been solved and paid by myself, some other are still not solved after over 70 days. In addition, i had to pay the outstanding debts to the old energy supplier (42£) to be able to switch my account into the new flat. The agency only works in the interest of the landlords. There is no support to the tenants. The property manager has only communicated via email, not a call or a visit to try to solve the situation. No one else in the office took ownership of this case, including the agent who signed our contract. All the maintenance issues could have been easily spotted with a 10 minutes check by the landlord or the agency prior the rental agreement. Lights not working, hole in the sink, leaking shower and tub, boiler not working, malfunctioning fan extractor, all problems that someone with a bit of professionalism would easily spot. Stay away from this agency, at least from this branch. Rent somewhere else.

Dr A Azizon Google

5 months ago

After a very poor experience with a local estate agent, and my house having to remain empty for several months after I relocated abroad, a friend recommended the Northcote road branch of Hamptons. Rebecca Castell provided me with comprehensive advice and patiently answered all my questions. With sound knowledge of the south London rental market, efficiency, and a shrewd assessment of how my property should be marketed, Rebecca and her team secured excellent tenants as well as rent above the advertised price. This was achieved within seven days of the house being advertised. With a focus on details, excellence and efficient service, I highly recommend Rebecca and her team.

Zeb Cumberlandon Google

5 months ago

Had a great experience using Hamptons and with the help of Adam, I was able to purchase my first home. The overall process was smooth, the communication was transparent and any concerns I had were addressed promptly, which lead to me getting the keys to my new property much sooner than I had anticipated! Highly recommend for anyone considering buying a property in the Battersea and Wandsworth area

Hanna Ziadyon Google

a month ago

Grateful for the help and counsel we received from Adam Fielden through what was a very drawn-out purchase process. Although the property we were hoping to buy fell through in the end, Adam was transparent and communicative over many months.

Brooke Brahamon Google

5 months ago

Rebecca and Tiffany have been absolutely lovely in helping with my apartment search. There was less than one hour between Rebecca responding to my inquiry and my viewing with Tiffany was less! I was extremely pleased with their fast replies and professionalism, I definitely recommend starting here if you’re planning a move.