HCA Houston Healthcare Medical Center Claim this business

Dion Dominguezon Google

2 months ago

Hands down the best Team and Place They treat you Like you matter !! Take your health Seriously and do Ct scans and Everything staff All is very nice Shout out to the patient Coordinator in the ER shes new started a Month ago She Was The BEST . The nurse that helped me ANC and The doctor Ryan K and Ct scan guy . Every Staff member was AMAZINGGG !

Stephen Mitchellon Google

2 months ago

I was in for a ventral hernia procedure. Everything seemed to go smoothly. I especially love that the care team stayed with me until certain bodily functions could be verified after the procedure. I very much appreciate their dedication to their jobs and to me.

Rodolfo Hernandezon Google

3 weeks ago

I can honestly say it was above and beyond, from the check in to the day of discharge, the staff really made me feel comfortable and you truly have a caring team that works together. Everyone was very attentive and caring. The level of respect was exceptional. Dr. Luse and Dr. Chen are amazing.

Savannah Stephatoson Google

3 months ago

I don’t usually post things like this, but I can’t stay quiet after what we are currently experiencing. My dad was transferred from a sister hospital location with pneumonia and gallstones after already having labs and imaging completed — just to arrive here and have everything repeated with no clear communication as to why. Not once did anyone come in to thoroughly explain his ultrasound results or what the actual plan of care was. Instead, we were met with dismissive attitudes and a nurse who was incredibly rude, brushing off concerns and saying the doctor was considering discharging him — completely contradicting what we were told at the previous hospital, where admission was strongly recommended. On top of that, the condition of the facility was unacceptable. Trash left on the floor, lack of cleanliness, and an overall environment that did not feel safe or cared for — especially for someone already sick and vulnerable. Oh and don’t bother pressing the nurse button because it either does not work or they completely ignore it. What if it were an actual emergency? Also, no bandage wrap??? It took 10 minutes to find bandage wrap so he can take out my father’s IVs. I literally am baffled. This is not okay. Patients deserve clear communication, consistency in care, compassion, and a clean environment — bare minimum. Do better.

GL CUon Google

a month ago

I was a patient for 11 days. My issue was with cleanliness: l had to request that the bed be changed, the bathroom cleaned please, clean gowns, clean towels! I assumed it would be cleaned without a request. The nurses and staff were excellent! I was on the 9 th floor. I pray my insurance starts to pay for another hospital if I should need to be hospitalized!!!