Southern Comfort Heating & Air Services Claim this business
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Southern Comfort Heating & Air Services is a general contractor located in Houston, TX. They offer manufacturer and service services. Rated 4.9 stars from 317 Google reviews.
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- Address11111 Katy Fwy Suite 910-928, Houston, TX 77079, USA, Houston, TX
- Service Areas
- Phone(832) 304-9473
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Reviews
Our service provider Jacob was very professional and knowledgeable. He took the time to throughly inspect our unit. He provided great advice on properly using our air filters and maintaining our AC system. We appreciate his honesty and attention to details. Highly recommended!
I cannot recommend Aaron and Southern Comfort Heating and Air enough! Our heat went out right in the middle of this winter storm, and Aaron was an absolute lifesaver. He arrived exactly within the scheduled window and got right to work. He was incredibly thorough in fixing the issue and was so friendly and pleasant to deal with throughout the whole process. Thank you, Aaron, for the excellent service and for getting our house warm again!
Jacob was friendly and efficient. I had same day service. When he found it was just a tripped circuit breaker, it was fixed and I wasn't charged- not even a charge for coming out. I highly recommend Jacob and will use Southern Comfort Heating and Air services for routine maintenance and any upcoming issues.
Exceptional Diagnostic Support from Donivin — Above and Beyond! I had an outstanding experience with this AC company thanks to Donovan, who went far beyond what was required. I called in with a heating issue — the furnace wasn’t working, and I could hear sloshing water like a washing machine. Donovan asked me to send a few photos of the setup, and within moments, he identified the problem: the vent pipe had been improperly installed, with a hose clamp and boot clearly intended to allow drainage access. Even though he recommended a technician come out, Donovan took the time to walk me through the issue on the phone. Based on his insight, I unclamped the boot while we were still on the call — water drained out, and the heat kicked on immediately. He didn’t have to diagnose this, but he did — and in doing so, he not only solved my immediate problem but also taught me something valuable about how my system was installed and what maintenance it might need long-term. His honesty, kindness, and willingness to help — especially during a cold snap on a weekend — were deeply appreciated. Donovan turned a frustrating situation into a learning moment, and I’m incredibly grateful. Highly recommend this company, especially if you’re lucky enough to speak with Donovan.
AC stopped working on a late Friday afternoon. Found Southern comfort heating and Air through a Google search and liked they had a five-star rating. Called and scheduled the appointment for the same day and our tech Jacob arrived within the prescribed window. We were back up and running within the hour and Jacob was wonderful to work with. Very knowledgeable, friendly and gave good clear explanations as to what was needed and why. Honestly I can't comment on the price that we paid because I don't know if it's good, bad or right where it needs to be, I just know that they provided a fast and friendly service. I would definitely use them again.