All Star A/C, Plumbing & Electrical Claim this business

Lo MGon Google

2 months ago

​I came home yesterday to absolutely no A/C, which is a total nightmare. Even though it is Memorial Day weekend, the owner of All Star A/C & Plumbing and his sons came out themselves on a Sunday to fix my air conditioning. They did this specifically so their other technicians could stay home and enjoy the holiday with their families. ​Seeing the owner working with his sons by his side to pass down the value of hard work and dedication was incredible. That level of business integrity, family values, and commitment to customer service is exactly why I love this local company. If you need reliable, honest, and fast emergency A/C repair or plumbing services, I cannot recommend All Star A/C & Plumbing enough. They are a family-owned business that truly cares about their community and their employees!

Penny Hon Google

3 weeks ago

All Star is simply the best! I had my A/C replaced by them 3 years ago and the price was reasonable. Recently the compressors went out on both my units and because they were under warranty, there was no cost for replacement. Only the coolant was charged. Jody the service person was outstanding! Wonderful demeanor, attitude, and quality workmanship. He can be my A/C service person anytime! He gets 5 stars from me! ⭐⭐⭐⭐⭐ Katie from customer service was also a gem to work with. Thanks All Star for keeping me cool!

David Greeneon Google

2 months ago

Had a great experience with All-Star this past week. After experiencing some issues with my AC, Laz visited my home to inspect the units. Clearly explaining the issue and service that was needed, All-Star was then able to schedule a repair the following day. Install went great, with the crew working hard to replace a unit in the attic. All-Star then followed up on the service with a quality inspection several days later, where Sean examined the system to ensure it was functioning properly. I highly recommend All-Star based on their professional, timely and friendly service!

Zee C.on Google

a month ago

Ongoing issues. System has been having problems since installation. Within the first 6 months of install we’ve had technicians come back several times to fix various parts of our unit in the attic and they’ve found different issues each time that was causing the system to lag and not keep up when we only set our thermostat to 76. One time one of the issues was condensation was blowing too hard and caused a leak and hairline crack in the ceiling. They had a guy come out to “fix” our ceiling and all he did was kiltz it and he was so hard to get ahold of. After the 4th or 5th time of them coming back to fix various things (within 6 months of install) they finally got it to work and it was working well for about a year until we started having issues again the other day. I noticed the ac was lagging and the ceiling fully cracked and dropped a good 1” and I can see my attic. A technician came out and couldn’t deduce the issue but knew it was blowing hotter than it should when he checked the vent temperatures. He said the vents were blowing at least 10 deg hotter than they should. Then tried to charge us after even though we paid extra during install for 10 year labor warranty. So now we have to contest that. And the ac still isn’t working right and not keeping up and it’s 80 deg in my house and we have pets. Absolutely ridiculous. I’ve never had so many issues for a new system. My 10 year old ac at my previous house worked better than this. No one has been able to fix this system permanently and they rather keep coming back to “fix” this system that has had issues since the beginning vs putting in a proper working unit. I’m tired of having to pay high electricity bills for a poor efficiency machine and having to take time off work to be available for technicians. It’s irritating they’re not abiding by the 10 year labor warranty I paid extra for. Absolutely horrible. Do not recommend.

Nick Cookeon Google

2 months ago

I contacted Allstar AC repair to investigate why our AC was cooling lower than the temperature it was set to. Customer service was super responsive and got a technician out almost immediately. The technician did very thorough testing to determine the cause. Only concern was I was not able to understand the reasoning provided to me. At no fault to the technician, but moreso a question of the training they give the technicians as this is a common thing I see with AC repair companies. And that is, being able to explain things in layman’s terms. I was left feeling very confused even after asking the technician to elaborate more or help me better understand. Only note I have. Otherwise I thought they did a great job!