Air Current AC & Heat, LLC Claim this business
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Air Current AC & Heat, LLC is a manufacturer located in Houston, TX. They offer general contractor and service services. Rated 5 stars from 190 Google reviews.
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- Address8703 Bonhomme Rd, Houston, TX 77074, USA, Houston, TX
- Service Areas
- Phone(713) 459-2971
- Websitewww.aircurrenthouston.com/
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Reviews
A year and a half ago, we had Air-Current replace one of our old air conditioners and the furnace in our home. They did such a great job that we had the second zoned units replaced a couple of weeks ago. Stan (the owner) answered all the questions that we had (and there were many) thoroughly. Cameron handled our financing (and made the process very easy). James (the general manager) and the crew did an excellent job with the installations. They even cleaned and repaired our dryer vent. They were so meticulous! They called before the initial consultation and work, each time to let us know they were on their way. We have blown-in insulation in our attic space which can make quite a mess when the stairs are pulled down and you have a lot of traffic going in and out of the attic space. They wore shoe coverings, put tarps down to walk on, and cleaned up thoroughly when done. To our surprise, they replaced our cement pads underneath our outdoor units. What we really didn’t expect was when James came back a week later and fine tuned both units to make sure they were running at the optimum efficiency. We really cannot imagine having anyone else do this kind of work for us. They were great!
These guys have been really great to work with. James has been incredibly responsive and quick to help throughout a few issues my HVAC has had, a few times leaving another work site late in the day to come take a look at things. And Adam and Marcos were so professional and helpful as they replaced a few dampers. Adam didn't hesitate to go the extra mile, and crawled deep into a very inaccessible part of my attic to do some work on a duct, then took out the ladder to fix a broken vent. Very happy with these guys and highly recommend
The reason I gave more than 1 star is because they came out promptly and were courteous. The reason I gave less than 3 stars was because their prices are outrageous. To replace a $40 capacitor that takes 15 minutes to diagnose and 10 minutes to install, they charged $493.28 before taxes. 2 years ago a company did the same thing at another home I own for $120.00. I did it myself one time for $40. So if you're willing to pay about $370 extra for the courteous service, these are your guys.
They saved me in Summer 2021 when I had a newborn and my AC stopped working. It was already 95 degrees out in the early morning. I called them at 7am, they were there at 9am and fixed the problem. I have old units that need to be replaced and they did not try to force me to buy a new AC right then and there. Because of that customer service, they earned my trust and I have been with them ever since. I subscribed to the maintenance program where they evaluate my AC and furnace twice per year to make sure that my home is prepared for the months ahead. They are kind, professional and prompt. I am finally replacing my ACs with them this year! Highly recommend!
We haven’t even paid Air Current a dime, yet Cameron went completely out of his way to help us when my parents’ AC went down this week in the middle of a hot Houston summer. He spent at least 2–3 hours of his own time trying to track down a replacement coil (talking to Air Current's Lennox reps and going back and forth with me trying to comprehensively assess the situation with the AC system and leaky coil) and doing everything he could to get a solution in place for us as quickly as possible. Even though it may not work out to use their services this time around (we assuredly will in the future), their team still went above and beyond to help us in a tough situation. It’s rare these days to find a company willing to put in that kind of effort without having any payment in hand, and that really speaks volumes about the level of care and customer service they’re committed to providing. I can absolutely see why they have perfect reviews on Google. We’ll definitely be using Air Current for our own AC needs moving forward and would highly recommend them to anyone looking for a knowledgeable, responsive company that truly looks out for its customers.